通过凡妮莎克雷格
凯特·德怀尔，教育推广馆员Josephine Community Libraries，是用来听，“我不知道！”她努力工作来伸手在她的社区成员有没有什么线索，现代图书馆提供。
A poll conducted by the Pew Research Center found that, “…forty-six percent [of those polled] say that they know some of what their libraries offer and thirty-one percent said they know not much or nothing at all of what their libraries offer.”
Kate faces this unfamiliarity when she is presenting what their library offers to various community groups. Most attendees thought they knew exactly what the library offers, but after her presentation on all the databases, services, programs, and books their libraries offer, her participants often exclaim, “I had no idea!”
