Assessing the User Experience on Gale Products

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|希瑟海顿|

作为资深的词汇编辑,我对编辑盖尔主题词表,因为我们已经为我们在90年代末的数据库web界面的工作,从那时起,已经金宝搏彩票有这么多的变化。烈风数据库产品的Web用户界面的关键是使研究数据库使金宝搏彩票用和满足我们的图书馆用户的客户。我们有一个专门的用户体验团队,研究用户行为,工作流程和需求更好地通知界面设计。

最近,我跟一个同事对我们的用户体验团队,用户体验资深专家凯尔·斯图尔特,以了解更多有关的评估用户体验的过程:

意见
Our user experience research typically begins with observation and interviews. Researchers observe students, instructors, and librarians in their natural environment, learning more about the context of library database usage. Better understanding these behaviors and context allow us to design solutions that fit into the researcher’s workflow more seamlessly.

人物发展
After observation, we conduct story mapping and develop personas based on those interviews—we may develop as many as 30 personas! We classify those personas into primary, secondary, and tertiary personas. We consider how the persona does research step-by-step and what we need to do to support those persona’s tasks. Prioritizing our design and development work around the primary persona keeps us laser-focused on their user experience.

设计
然后,我们把这个信息进入设计阶段创造线框图,模型和原型。在项目早期线索进行用户研究,在设计和开发阶段在我们的决策过程中更有信心。我们最初的圆形线框和实体模型通常存在更多的特征的比预期。之前谁被要求旨在有关的初步印象,直观性和外观和感觉那里得到反馈问题,测试用户这些原型都带来了。

执行
Features have been promoted based on user experience research. Supporting integrations with services like Google Drive has made a significant positive impact on users, especially those in K-12 classrooms. As a result, we have made the option to save an article to Google Drive more prominent in the interface. We’ve also been making significant upgrades aimed at improving the user experience for users with disabilities.

我们还了解到,年纪大了,更传统的库接口部分不再与今天的学生用户的工作。谷歌塑造了现代的搜索体验和传统的数据库接口需要的信息素养,谷歌不教的水平。

金宝搏彩票大风专注于策划围绕热门话题的信息桥梁信息素养这一差距。使用元数据和控制的词汇是提供这样的策划搜索结果重要,这就是我的工作。


About the Author


Heather Hedden is a senior vocabulary editor at Gale, where she edits the subject thesaurus and other metadata for the indexing and retrieval of Gale research database content and develops discipline taxonomies for educational products. Heather is currently a member of the board of the American Society for Indexing, is author of The Accidental Taxonomist (Information Today Inc., 2010, 2016), and blogs athttp://accidental-taxonomist.blogspot.com/




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