公共图书馆在他们的社区中发挥着重要作用，他们认真对待自己的角色。案例指出：极光公共图书馆（极光）在伊利诺伊州，致力于“支持终身学习和获取信息，知识和想法”。这没事任务。幸好，GVRL.电子书在帮助极光方面的前沿和中心实现其目标 - 即使在图书馆不在图书馆，提供顾客的目标 - 提供覆盖主题领域频谱的信息资源。
Reference Specialist Sue Kovacs runs two reference desks at the Aurora’s main branch, where she’s responsible for buying all reference materials and keeping them updated and relevant. When Sue began working at the library in 2009, she saw that community dynamics were changing. “Most people didn’t want to have to come downtown to look at a reference collection. I evaluated our Gale products as well as the available alternatives.
我喜欢大风平台和产品，这金宝搏彩票很好，所以我致力于保持GVRL并使其可用
everybody at all of our branches as well as through remote access,” she says. “I don’t want people to have to wade through multiple different platforms to find digital book information.” So, whereas Gale was formerly one of many database products available at Aurora — it’s now the primary one. In fact, Sue rarely buys additional print references.
Challenges
- Library users want to find what they need quickly, and would-be library users sometimes don’t want to, or don’t have time to, travel to the library’s physical location to get information.
- 可以努力迫使图书馆员负责购买图书馆资源，以选择满足各种用户群体需求的材料，特别是面对有限预算。
解
- GVRL.电子书
Gale Lets Aurora “Test Drive” Resources
The library serves a diverse user community, including large Hispanic and Hindi populations. “I do my best to determine the best new resources to purchase, but meeting the needs of everyone is quite a challenge,” says Sue. Recently, she found out about a Gale program that allows her to make the best possible use of her limited annual budget.
“We put down a deposit and received six months of access to thousands of Gale products that weren’t in our standard collection, tracked usage statistics for six months, and then bought the materials that were most popular. We continued the program for another six months to test other resources. It takes the guesswork out of our decision-making process.”
Sue对结果感到惊讶，证明了该计划的价值。“我们的客户正在使用的一系列书籍是美国法律百科全书。我现在将其视为必不可少。我也特别喜欢巨大的巨大的传记信息，近年来我已经坐了金宝搏彩票起来，以及它的历史信息，不会过时。在他们做报告时，两家集合都很受欢迎。“
Customers Appreciate Search and Translation Features
GVRL.is Sue’s “go to” resource for reasons other than its comprehensiveness. She also lauds its customer-friendly features. “Gale is very easy to use. The autofill feature makes suggestions for keyword terms, which helps users focus their searches by asking ‘Is this the term you’re looking for?’ Whether you conduct a basic search or an advanced search, Gale usually comes up right on target,” she says. “Our Spanish-speaking users can have information translated into their native language. And students love the e-mail feature. I often show students how to use Gale, and when we find an article suitable for their current project I e-mail it to them so they don’t have to go back and search for it when they get home.”
在培训员工和建议顾客时，Sue积极推动GVRL并不奇怪。
“Our users get the results they need without having to go through five or ten different databases trying to figure where to find the right information. I tell them, ‘Need a biography?
Go to Gale. For any kind of reference book you’re thinking of, think of Gale.”
Sue says that students often tell her that their teachers have instructed them to get information from a book. “We tell them, ‘This is a book! In fact, it’s a huge collection of books; it’s just that they’re in digital form, Anything you need is available right from your computer — all in one place and all accessible with one easy keyword searches.’ It works out very well.”
当图书馆搬到新建筑时，计划呼吁起诉以覆盖更多的办公桌 - 为顾客添加更多机会，以了解GVRL的许多优势。
结果
- GVRL的友好界面和复杂，但易于使用的搜索功能（例如AutoFill功能）允许顾客找到他们需要的东西。GVRL为用户提供了在主图书馆，分支机区或家用计算机上访问信息的便利。用户也可以将文章发送给自己。
- Document translation features in GVRL allow the library to serve a larger and more diverse community that includes non-English-speaking patrons, who can have reference materials translated into their primary language.
- 金宝搏彩票大风的存款收集计划允许库到“测试驱动器”并在购买它们之前六个月的特定收集的使用，从而实现预算美元的目标和有效地利用预算美元，同时提高顾客的用户体验。
阅读更多GVRL.成功的故事or图书馆选择GVRL的前六个原因!